![]() ![]() Users may access the Site as a registered User or an unregistered User.ġ.3 By using the Site you agree to be bound by these Conditions. In these terms and conditions (“ Conditions”), “us”, “we” and “our” refer to the Company and references to “you” or “your” is to you, the end user of the Site.ġ.2 The Site is an online platform for users, whether they are members or non-members (“ Users”), to purchase vaporizers and products associated with the process of vaporizing (“ Products”) and to exchange views on the Products (“ Comment Function”). *Some vaporizers include an additional warranty period upon registration with the manufacturer.ġ.1 (“ Site”) is owned and operated by Australian Vaporizers Pty Ltd (ACN 145 860 868), which is registered in Queensland (“ Company”). Unsure if you vaporizer is within the warranty period? Simply check the product listing or the user manual. Please note we don't repair vaporizers, brand new replacements are issued. ![]() ![]() A thorough assessment will be conducted on your vaporizer to confirm the fault before a replacement can be issued. Once submitted, our warranty team will contact you with all the details needed to complete your claim, including our shipping address. If your vaporizer is experiencing a fault or you believe it is not working correctly, please complete the warranty form here. You won't need to register your vaporizer to make a claim.* To ensure that your warranty claim is handled as efficiently as possible, please keep record of your order number (located on your order or shipping confirmation emails, or by logging into your account). Our goal is to make the warranty process quick and hassle free for our customers. At Australian Vaporizers, we take care of all warranty claims right here at our Brisbane warehouse. ![]()
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